At Moosebaby, we’re committed to providing quality products that don’t break the bank. We take great care to research and test every product we source, and we love engaging with our customers throughout this journey, seeking feedback before and after introducing new items. It’s not just about selling; we’re dedicated to supporting families with educational resources and products that genuinely make life easier.

Flat-Rate Shipping

To make things easy to understand, we charge flat rates based on:

• Parcel size (small or large)
• Delivery location (North Island or South Island)
• Whether you are in a standard or rural area

This approach ensures clarity and predictability when you’re checking out, and helps us keep costs fair for all our customers.

Our freight charges are:

• FREE shipping on orders over $100 (excludes bulky items)
• Standard Shipping SMALL Parcel $7.99 (South Island) & $8.99 (North Island)
• Standard Shipping LARGE Parcel $15.99 (South Island) & $17.99 (North Island)
• Rural Shipping (RD) SMALL Parcel $9.99(South Island) & $10.99 (North Island)
• Rural Shipping (RD) LARGE Parcel $23.99(South Island) & $25.99 (North Island)
  

How long does shipping take?

Small parcels which fit into courier bags (up to A3 size) are sent using an overnight NZ Post service. For large parcels (in boxes) the usual delivery times are as follows:

• Christchurch and surrounding areas (small or large parcels): 1-2 days.
• Rest of New Zealand: Small parcels 1-2 working days.
• Rest of New Zealand: Large parcels 3-5 working days.
• Rural delivery addresses: 5-7 working days.